Term and Conditions

Term and Conditions

The store is now open from 10.30 till 3.00 we are closed Wednesday and Sunday for more info email teddystation@btinternet.com Teddy Station keeping you safe Making Friends Forever.
Categories
Home Charlie Bears Steiff Teddy Bears Swarovski Bears Disney Brands & Artist Bears Sale Items

Information
Blog Teddy Station TV Beary Moviev 2 Contact Us Term and Conditions Steiff Summer Bingo Term and Conditions Lucky Winner 2021

Latest News
View Blog
Term and Conditions
Terms & conditions

Card Security
Credit/Debit card payments are through our Secure E-payments system, no card numbers are stored within our databases.

 

Delivery and Payment
Once payment is received your item/s will be carefully packed and dispatched 2nd class Recorded with Royal Mail. Parcel Force for large or heavy parcels.
We dispatch at 2pm and our aim is to post within 2 working days, depending on our workload.
Most of our customers enjoy next day delivery.

 

Parcel Force
Please include your mobile number and PF will send your tracking details.

 

UK Royal Mail recorded delivery items
If nobody is available to sign for the parcel at the point of delivery, Royal Mail will keep your package at your local Depot/Post office for 7 days enabling you to collect it.
After 7 days the parcel then returns to us. Postal Charges apply for re-delivery.

 

Returns Policy
Contact required within 7 days of receipt of your order.
Buyer is responsible for return postage.
Goods must be unused.
Goods must be in their original condition & packaging.
Items supplied in sealed packaging that has been opened are non-refundable.
Goods must be received back within 7 days of agreement.

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to refund to you.

 

Damaged goods
Contact us within 7 days of receipt for returns including photo/s.
Upon receipt a replacement will be sent - where possible or refund processed.

 

 

Royal Mail Items not Arrived
Check to see if your local post office or sorting office has your parcel waiting for you. If not then contact us, and we will investigate the situation for you. Replacement, where possible or refund will be offered 15 days after dispatch as per Royal Mail guidelines.
PLEASE NOTE: We will require permission from you to forward your details to Royal Mail for their investigation.


Contact us and a replacement, where possible or refund will be offered straight away. PLEASE NOTE: We will require permission from you to forward your details to Royal Mail for their investigation.

 



Featured Products
Steiff British Collectors 2021 Teddy Bear Steiff British Collectors 2021 Teddy Bear
Charlie Bears Orchard Rabbit Charlie Bears Orchard Rabbit
Charlie Bears Bearwolf Werewolf Bear Charlie Bears Bearwolf Werewolf Bear
Charlie Bears Piran Panda Charlie Bears Piran Panda
Charlie Bears Fur Baby Cat Charlie Bears Fur Baby Cat
Steiff Christmas Teddy Bear Ornament Steiff Christmas Teddy Bear Ornament
Charlie Bears Brimble Bear Charlie Bears Brimble Bear
Charlie Bears Balsam Christmas Tree Bear Charlie Bears Balsam Christmas Tree Bear
Charlie Bears Signals Dragon Charlie Bears Signals Dragon
Charlie Bears Oakfield Bearhouse Camel Charlie Bears Oakfield Bearhouse Camel
Charlie Bears Stilts Clown Bear Charlie Bears Stilts Clown Bear
Charlie Bears Eugene Bear Charlie Bears Eugene Bear
Charlie Bears Plush Globetrotter Charlie Bears Plush Globetrotter
Charlie Bears Paw Store Exclusive Bearhugs Charlie Bears Paw Store Exclusive Bearhugs
Charlie Bears Prairie Rabbit Charlie Bears Prairie Rabbit
Charlie Bears Adalie Bear Charlie Bears Adalie Bear
Charlie Bears Neat Isabelle Collection Charlie Bears Neat Isabelle Collection
Steiff Santa Musical Silent Night Teddy Bear Steiff Santa Musical Silent Night Teddy Bear
Basket


Membership
Join our club, and as a member we will let you know of our up and coming events and you will be the first to know of any special offers and secret sales! Don’t miss out join today.
Teddy Station TV

Check out Teddy Station TV on Sea for all the latest News and Events

Virtual Tour
Latest News
View Blog
Share this page
Search

 

New Products

Hugglets Festival 2021
Hugglets Spring BearFest
Now on 3 April
2022
Bear Festival

Newsletter

Receive Special offers, updates and much more by singing up to our newsletter.


 


Sitemap | Development & Design: Tidy Web Design Copyright 2007 - 2022 | TidyWare Listed